Why can’t I update my plug in

Hello,

Thank you for contacting the support and we regret the inconvenience caused.

It seems like you purchased the subscription using the email address in the sensitive data section of this ticket.

The account with which you’ve posted this ticket is linked to the email address thec*********n***@g********.

Would you want us to merge the accounts for you? If yes, please let us know your preferred email address and we will do the needful.

Looking forward to helping you.

Thank you.

Hello,

We have merged your accounts under the email address thec*********n***@g********.

Please check on your end if everything is working as expected.

Steps to be followed:
1. Ensure that you are logged in to your paid account
https://rankmath.com/my-account/edit-account/

2. Disconnect and reconnect your account from inside WordPress:

WordPress Dashboard > Rank Math > Dashboard > Help and click the connect/disconnect and then the connect button.

You will be taken to RankMath.com again where you can connect your account to activate your license.

This should also trigger the updates of the plugin.

Hope this helps.

Thank you.