Unable to save keyword

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

I can check that the updateMeta route is being blocked by WordFence on your site.

Please follow this guide to whitelist the routes: https://rankmath.com/kb/meta-data-not-saving/#firewall

Once done, the metadata will be saved without any issues.

Hope this helps. Let us know if you need any other assistance.

Hello,

Currently, adding the URLs to the Allowlist is not available in your WordFence settings.

Please navigate to WP Dashboard > WordFence > Firewall and set up WordFence correctly on your site. Once done, let us know and we will add the routes of our plugin to the Allowlist. You can also follow this guide to add the routes to Allowlist: https://rankmath.com/kb/whitelist-rank-math-in-wordfence/

Looking forward to helping you.

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.