il mio abbonamento

#398743
  • Resolved klp klprotection

    3 years, 6 months ago

    Rank Math pro

    Buongiorno
    siamo la klprotection srl
    siamo vostri clienti da ormai 2 anni
    ma purtroppo se vado sulla pagina cliente non risulta nessun abbonamento a nostro nome e nessun rinnovo
    e ci si chiede per avere accesso alle Focus Keyword
    di effettuare un ulteriore pagamento per avere ulteriori chiavi
    questo non era chiaro all inizio
    e essendo delusi da questo prenderemo altre decisioni
    saluti

Viewing 2 replies - 1 through 2 (of 2 total)
  • klp klprotection

    3 years, 6 months ago

    Rank Math pro

    dovete rispondere voi non io

    Prabhat

    3 years, 6 months ago

    Rank Math agency

    Hello,

    Thank you for contacting the support and we regret the inconvenience caused.

    We checked and it seems like you purchased the subscription using the email address in the sensitive data section of this ticket.

    Please logout of the currently logged-in Rank Math account and login again with the email address in the sensitive data section to access your PRO account.

    Hope that helps.

    Thank you.

    RankBot

    3 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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