pro version

#397837
  • Resolved Craig Mullins
    Rank Math business

    How do I access the pro verson and all the features. Somehow I forgot I purchased 6 months ago and never got setup?

    I only see free version in my account?

    Copy of invoice below I think fulfilled by fastspring. Any way I can get the order date reset since I never used?

    Not 100% sure what plan I grabbed?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Where do you input all the keywords and all that stuff to track rankings?

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    You have purchased the PRO subscription using the email address mentioned in the sensitive data section. If you want us to merge the accounts, please share the preferred email address and we will do the needful.

    And you can add the keywords in the Rank Tracker that you will be able to access after installing the PRO version on your site.

    Looking forward to helping you.

    yes please merge that acount into rankmath here.

    Prabhat
    Rank Math agency

    Hello,

    Thank you for your patience.

    We have merged your accounts as requested.

    Please check on your end if everything is working as expected.

    Please go through this video tutorial that shows you how to get started with your Business license:

    Steps to be followed:
    1. Ensure that you are logged in to your paid account
    https://rankmath.com/my-account/edit-account/
    paid account rank math

    2. Disconnect and reconnect your account from inside WordPress:
    disconnect and reconnect Rank Math
    WordPress Dashboard > Rank Math > Dashboard > Help and click the connect/disconnect and then the connect button.

    You will be taken to RankMath.com again where you can connect your account to activate your license.

    You do not need to remove the free version of the plugin. Everything will be ported over to the PRO version.

    Hope that helps.

    Thank you.

    Business Subscription ? November 22, 2021 Not yet ended November 22, 2022 $199.00 / year

    Can you adjust the subscription date expiration sinc eI haven’t used any of it yet to expire may 21, 2023?

    Hello,

    We have moved your renewal date to May 21, 2023, as requested. Please check.

    Thank you!

    Thank you :)You are awesome.

    Is the affiliate program still going on?

    https://rankmath.com/affiliate-area/

    Hello,

    Yes, the affiliate program is still going on. I can check that you haven’t replied to our Affiliate Questionnaire that we sent you on the 28th of October 2021. Please find it in your mailbox and reply with the answers or send an email to s******@r*********** with a request to be an affiliate so our accounts team can share the questionnaire again.

    Hope this helps. Let us know if you need any other assistance.

    Thanks.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘pro version’ is closed to new replies.