Og:image tag not showing in WhatsApp sharing links

#395953
Viewing 4 replies - 1 through 4 (of 4 total)
  • Jeremy

    3 years, 8 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for the unexpected delays and any inconvenience that might have been caused due to that.

    I checked your website and it seems that everything is in order. The meta and the actual image is in the recommended configuration.

    Please try to temporarily disable any plugins that offer gzip compression and see if the social preview is working on your end?

    In addition, please also clear your website and browser cache and further test.

    Let us know how that goes.

    Looking forward to helping you.

    silvia nuciforo

    3 years, 8 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    silvia nuciforo

    3 years, 8 months ago

    Rank Math free

    I unfortunately it’s not working yet. I’ve disabled WP fastest cache and SMush plugin, cleared the website and browser cache, but there’s no way to have the images shown on WA preview 🙁
    Then I re-active WP fastest cache since that was not the cause.
    I’m pretty sure it was working once on this website so I can’t figure out what’s happened/what’s the problem. Should I contact the WA support? …but..how?
    do you have any other clue?
    I’m forwarding the website credentials so maybe you may have a deeper look. Thank you

    Prabhat

    3 years, 8 months ago

    Rank Math agency

    Hello,

    I tested by sharing the URL on WhatsApp but was unable to replicate the issue. The image seems to be showing just fine. Here’s a screenshot for a quick reference: https://i.rankmath.com/MAl4Az

    Please clear the cache of the device with which you’re sharing the URL and see if that helps. You can also try sharing the URL using another device.

    Hope that helps.

    Thank you.

    RankBot

    3 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Og:image tag not showing in WhatsApp sharing links’ is closed to new replies.