Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Sure, could you please share the affected URL so we can check and advise accordingly?
Meanwhile, here’s our guide to using WPML with Rank Math:
https://rankmath.com/kb/multilingual-seo-wpml/
Looking forward to helping you.
Thank you.
Yes, of course
Like this one, https://jolijewel.com/de/Produktkategorie/on-off-pool-heat-pump/
It is supposed to be like, https://jolijewel.com/de/produkt-kategorie/on-off-pool-heat-pump/, but the symbol – is missing.
This type of case got a lot, so if you tell me which part goes wrong?
Hello,
I’ve checked the links, and the URL with a hyphen (-) is already working. Rank Math and WPML are also activated on your site upon checking in the page’s source code.
Could you please let us know if you have already managed to resolve this issue? If not yet, please share the steps to replicate the issue or where the link is showing.
Looking forward to helping you.
Thank you.
Because this symbol – was added manually by myself!
The issue still exists, I’m wondering if it would happen in the future?
Hello,
Please make sure that the Product Category base is set as produkt-kategorie in WP Dashboard > Settings > Permalinks. If the base is set correctly, the issue shouldn’t occur again.
Hope this helps. Let us know if you need any other assistance.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
