Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hello,
Thank you for your prompt reply,
My first issue was due to Smush plugin, and the second issue was thank to not updating Avada Theme, and both have met.
Thanks again
-
This reply was modified 5 years, 7 months ago by
web vaster.
Hi there,
Thanks for the reply.
I am glad that both issues are now resolved 🙂
Don’t hesitate to contact us should any other issues come up. Thank you.
