Hi Bruno,
Thanks a lot for your query and we are so sorry about the trouble this must have caused.
I logged into your website and see that Rank Math is enabled.
Then, I went on to check your product page and both the non en and en variations are working correctly.
Did you manage to find and fix the issue or is this happening on a particular product or a set of product pages?
Let us know so we can help.
Hi and thx for your feeback.
Did you check the loom link that I provided?
Additionaly this example does not work for me
https://origeens.com/en/shop/feuilles-de-framboisiers/
Regards
Bruno
Hello,
Thank you for contacting Rank Math today.
We are checking this further and we will be in touch in a short while.
Looking forward to helping you. Thank you.
Hi Bruno,
You had enabled the Retirer la base option in WordPress Dashboard > Rank Math > General Settings > WooCommerce.
I have disabled that and now all your URLs. are working fine.
We will need to check why the option isn’t working with translated version of your products.
Please allow our dev. team some time to check and in the meantime, please leave the access enabled so we can check.
Hi,
thx for the feedback.
Ok, I will do so.
Regards
Bruno
Hello Bruno,
It is working perfectly when using the following:
Rank Math
WPML
WooCommerce
It has to be caused by some other plugin on your website.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let me know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
