Error 404 On New Post/Page - Support

Resolved Efeikomwan Obasuyi
4 years, 7 months ago

Rank Math free

Hello, please i need help with RankMath SEO Plugin…. Yesterday i move my website from one host to another host using “All in One Migration” plugin. Now any new post/page i create will show me error 404.

If i deactivate rankmath, the post/page will display fine. Activate rankmath again the post/page will display error 404.

I just delete rankmath and install it back, and it’s still the same error…

PLEASE how do i Completely/Permanently delete Rankmath plugin from my website?
i want it to completely be removed from my website, nothing should be left on my server/database.

Then i will install it again and configure it afresh. Cause i guess that will help alot.
Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

Michael Davis
4 years, 7 months ago

Rank Math pro

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

I have been able to replicate the issue on a staged site. I have forwarded it to the dev team and they will be coming up with a solution soon. Your patience on the matter will be highly appreciated.

Looking forward to helping you. Thank you.

Efeikomwan Obasuyi
4 years, 7 months ago

Rank Math free

Alright, thank you. I await your reply.
Todd
4 years, 7 months ago

Rank Math free
Hi,

You can remove everything added by Rank Math by adding this code in your theme’s functions.php file:
```
/**
 * Filter to remove Rank Math data from the database
 */
add_filter( 'rank_math_clear_data_on_uninstall', '__return_true' );
```
Once added, you can proceed to delete Rank Math SEO which will completely remove everything from your website that was added by Rank Math.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Efeikomwan Obasuyi
4 years, 7 months ago

Rank Math free

Thanks, that truly removed everything. So i reinstalled it and everything is working fine now.

Thanks for your help.

Efeikomwan Obasuyi
4 years, 7 months ago

Rank Math free

I’m so sorry, i just publish another article now, and same thing happens again… Sorry i have already mark this resolved.

Just publish another new article and same error 404 displayed.

Thanks

Michael Davis
4 years, 7 months ago

Rank Math pro

Hello.

Thanks for the reply.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Todd
4 years, 7 months ago

Rank Math free

Hello,

Can you please update to the 1.0.42.2 ASAP?

We have fixed some issues in it. Do let us know if you continue to face any issues.

RankBot
4 years, 7 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Error 404 On New Post/Page’ is closed to new replies.