Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please share if there are any error messages showing when Rank Math is activated on your site?
Also, please share the error log on your site when the issue happened. Having an error log will help us determine what caused the error on your website.
You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.
Once done, please share here the report related to Rank Math so we can check.
Looking forward to helping you.
Thank you.
i am unable to share the log
Hello,
If you’re unable to send the error log here, you can upload the code/error message using this tool and share the link here so we can check as well.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
