Any link in rank math is not working

#394378
  • Resolved Asako Yoshino

    3 years, 9 months ago

    Rank Math pro

    Hi

    I just installed Rank Math yesterday. I thought I followed the direction and I see The rank math scoreboard in my posts.
    However, I can not connect to Analytics, any of the links in the scoreboard does not work. I would like to use content AI but the link is not working.
    Instead, I get “Oops! That page can’t be found.”
    Please let me know what is happening.

    Thanks.

Viewing 1 replies (of 1 total)
  • Jeremy

    3 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Can you please try to use the default .htaccess configuration? Kindly follow the default .htaccess configuration shown in this guide: https://wordpress.org/support/article/htaccess/

    You can create a copy of your current .htacess file for backup before switching to the default .htacess.

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Any link in rank math is not working’ is closed to new replies.