RM is affecting checkbox on Contact Form 7

#39415
  • Resolved ACJH
    Rank Math free

    latest version of RM is affecting checkbox on Contact Form 7 for my website https://luxushills.sg.

    When RM is activated, the checkbox WILL NOT APPEAR a ✓ when checked.
    When RM is de-activated, then the checkboxes will appear normal with ✓ when checked.

    I have meanwhile, de-activated the plugin.

    Kindly advise course of action.

    Tks

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  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Please ensure you are using the latest version of PHP. If that doesn’t solve the issue, we might have to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

Viewing 1 replies (of 1 total)

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