no recipent in analytics email reports

#393803
  • Resolved Mike Palmer

    3 years, 9 months ago

    Rank Math free

    I am trying to configure analytics email reports on warminsterweb.co.uk, but I get an error from my email plugin – WP Mail SMTP:
    Type – Error
    Date – 20 May 2022 at 9:11 am
    Content
    Mailer: Other SMTP
    You must provide at least one recipient email address.
    Source
    Rank Math SEO
    /srv/data/web/vhosts/warminsterweb.co.uk/htdocs/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/class-email-reports.php (line: 291)

    I thought Rank Math should use the recipient m************@g********

    All other emails from my website work correctly.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    3 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    For initial troubleshooting, please head over to your WordPress website’s dashboard > Rank Math > Dashboard > Help, and on this page, please disconnect and reconnect your Rank Math account.

    Once done, try resending the email manually by following the steps in this link:
    https://rankmath.com/kb/seo-email-reporting/

    Let us know how this goes.

    Thank you.

    Mike Palmer

    3 years, 9 months ago

    Rank Math free

    Hi Reinelle,

    That fixed the issue. Thank you.

    All the best, Mike.

    Princess

    3 years, 9 months ago

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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