PHP Fatal Error caused by Rank Math

#393365
  • Resolved Mathis Calmettes

    3 years, 9 months ago

    Rank Math free

    Hello,

    Since this morning I can’t edit my pages with Elementor and it looks like Rank Math is causing it.

    Here is the details from my debug.log :

    PHP Fatal error: Uncaught Error: Class ‘RankMath\Analytics\Rest’ not found in /var/www/clients/client13/web37/web/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/class-analytics-common.php:121
    Stack trace:
    #0 /var/www/clients/client13/web37/web/wp-includes/class-wp-hook.php(307): RankMath\Analytics\Analytics_Common->init_rest_api()
    #1 /var/www/clients/client13/web37/web/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
    #2 /var/www/clients/client13/web37/web/wp-includes/plugin.php(474): WP_Hook->do_action()
    #3 /var/www/clients/client13/web37/web/wp-includes/rest-api.php(553): do_action()
    #4 /var/www/clients/client13/web37/web/wp-includes/rest-api.php(379): rest_get_server()
    #5 /var/www/clients/client13/web37/web/wp-includes/class-wp-hook.php(307): rest_api_loaded()
    #6 /var/www/clients/client13/web37/web/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
    #7 /var/www/clients/client13/web37/web/wp-includes/plugin.php(522): WP_Hook->do_action()
    #8 /var/www/clients/client13/web37/web/wp-includes/ in /var/www/clients/client13/web37/web/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/class-analytics-common.php on line 121

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how this goes.

    Thank you.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘PHP Fatal Error caused by Rank Math’ is closed to new replies.