Word count for each post is showing double the count

#391989
Viewing 3 replies - 1 through 3 (of 3 total)
  • Jeremy

    3 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    I can’t seem to replicate this from our end. Could you confirm if you’re using a page builder to create your content? If yes, please let us know the name of the page builder.

    We also would like to check this over your admin dashboard. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    admin account

    3 years, 9 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anas

    3 years, 9 months ago

    Rank Math business

    Hello,

    The content analysis tests fail using Thrive theme/builder but it does not affect your SEO or rankings.

    The SEO score is an internal metric to give you a to-do list of things you can do to optimize your website.

    Apart from this, everything else works great. Even for that issue, we have added API access to the content analysis in the Rank Math plugin to make content from page builder plugins readable by Rank Math.

    You would need to contact the developer of the theme you mentioned by showing the following link:
    https://rankmath.com/kb/content-analysis-api/

    Many known companies have already added the compatibility, as it takes a few hours:
    https://rankmath.com/compatibility/divi/
    https://rankmath.com/compatibility/elementor/
    https://rankmath.com/compatibility/themify-builder/
    https://rankmath.com/compatibility/page-builder-framework/
    https://rankmath.com/compatibility/flothemes/

    I hope that helps. Thank you, and please don’t hesitate to contact us if you need further assistance.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Word count for each post is showing double the count’ is closed to new replies.