Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
When attempting to purchase our subscription. Please ensure that the country shown in the top right corner of your screen when purchasing is referred to your actual location.
If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
Also, please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using other credit cards instead.
Thank you, and looking forward to your update.
I Purchased rank math seo pro 17 april 2022 at same card same account but now i want to purchase it again but can not purchase
Hello,
Please ensure that you’ve selected the correct country on the purchase page.
If the issue persists, please share the last name along with the last 4 digits of the card used so that we can investigate further. You can share the details in the sensitive data section of this ticket.
It is completely secure and only our support staff has access to that section.
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
