i change the redirection setting “redirection fallback” set to “default 404”. the problem seems to be solved
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I am glad that you were able to workaround this issue. Do you have a different redirections plugin installed?
Looking forward to helping you. Thank you.
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I only hav rank math, so it s weird, it happened twice…
Hi there,
Thanks for the reply.
It looks like you forgot to share the site URL on the sensitive data section.
Please share this info so that we can check this further.
Thank you.
Hi there,
Thanks for the reply.
I have tested a few buttons on your homepage but I cannot reproduce the error with redirections set to redirect to homepage.
Could you please let me know the page and buttons to check to replicate this issue?
We are looking forward to helping you. Thank you.
When i had something rong, the setting is “redirection > redirectiin fallback > redirect to homepage”
Hi there,
Thanks for the follow up.
That is the setting I had toggled as I was saying above but I cannot reproduce the redirection to homepage on the buttons on your site.
Could you please check again?
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
