Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
It seems that you have created this ticket using your Free Rank Math account. Can you please share the email address you used to purchase the PRO subscription so we can confirm the purchase?
We already fixed the re-ordering of keywords in Elementor in our current beta version. If you wish to participate, you can participate in our Beta testing if you want or, you can wait for the final release. https://rankmath.com/kb/version-control/
As for the analytics issue, it seems that you haven’t enabled “Install analytics code” option and I checked your website’s frontend and it seems there’s no other GA tracker installed. You may enable that option in your Rank Math > General Settings > Analytics and check if your Google Analytics is now tracking the website.
Let us know how that goes.
Looking forward to helping you.
Hello,
thank you.
The account email is o*************@g********
I realized that I logged in with my Google account instead of using the user name olia.willemsen .
I enabled the “Install analytics code” option yesterday and will be observing if the traffic will go up. Please keep this ticket open.
I do not understand how connection with the RankMath can prevent any traffic to my website which was stable for many months.
I will wait till you release the new version with the fixed re-ordering of the keywords. This is not that urgent.
Kind regards, Olga
Hello,
I am glad that we could address your issue with regard to the re-ordering of the keywords.
As for the Analytics code tracker, let us know how that goes. We will keep this ticket open for you.
In the meantime, please do not hesitate to let us know if you need our assistance with anything else.
Looking forward to helping you.
Hello,
Glad that helped.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
