Permalink changes while publishing

#390670
  • Resolved Amrik

    3 years, 9 months ago

    Rank Math free

    Hi I have over 70 Hindi blog posts on my site and I have had no issues. Since yesterday I am having this strange issue. The url slug of the permalink of a new blog post changes or omits certain characters when I publish or save draft.

    What I want the url slug to be:

    बहरापन से संबंधित जानकारी

    This is what it changes to when I publish or save as draft:

    बहरपन-स-सबधत-जनकर

    looking forward to your guidance.

    Before publishing/saving

    After publishing/saving draft

Viewing 6 replies - 1 through 6 (of 6 total)
  • Reinelle

    3 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please temporarily disable/deactivate the Rank Math plugin and check if the issue still persists? No worries, all your data/settings are saved in your database.

    Let us know how this goes.

    Thank you.

    Amrik

    3 years, 9 months ago

    Rank Math free

    Hi Reinelle,

    I followed your instructions, deactivated > cleared cache > activated > cleared cache.

    Unfortunately, no change. Still the same problem.

    Regards,

    Amrik

    Jaideep Asrani

    3 years, 9 months ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Amrik

    3 years, 9 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Amrik

    3 years, 9 months ago

    Rank Math free

    Hi jaideep,

    Data provided as requested.

    Thanks,

    Amrik

    Jaideep Asrani

    3 years, 9 months ago

    Hello,

    I can check that the issue persists on your site even when Rank Math is disabled. So this isn’t being caused by our plugin. Some other plugin/theme or your WordPress setup must be causing this issue. You can follow this guide to figure out if some plugin is causing the issue: https://rankmath.com/kb/check-plugin-conflicts/

    Let us know if you need any other assistance.

    Thanks.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Permalink changes while publishing’ is closed to new replies.