I just bought your PRO plugin for the site but I didn’t receive anything

#390277
  • Resolved PAKOFF CREATIVE

    3 years, 9 months ago

    Rank Math free

    I just bought your plugin for the pakoff.com site but I didn’t receive anything
    the payment was made 17.36 on 12/05/2022 via the bank INTESA SAN PAOLO

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    It seems like you purchased the plugin with some other email address.

    Can you please share the email address you have used to purchase so we can locate your account? You can add it in the sensitive data section

    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Looking forward to helping you.

    Thank you.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I just bought your PRO plugin for the site but I didn’t receive anything’ is closed to new replies.