Credits Disappeared

#389944
  • Resolved Daryn
    Rank Math free

    I have a new SEO Agency I am using and they upgraded my Rank Math plugin to PRO, then all the credits I bought before disappeared. How do I get my credits back? I already logged in and out and still no credits. MealBetix.com

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Can you please head over to your rankmath.com Account > Website or visit this URL: https://rankmath.com/my-account/websites/?

    Check if you are able to see the correct remaining credits. See my screenshot below for reference:
    credits

    If the credit count is correct but not on your website, please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account again.
    disconnect account
    connect account

    After doing so, please head over to your Content AI and refresh the credits count again so the plugin will request the updated credits from our server and displays the correct one.

    cotnent ai

    Let us know how that goes. Looking forward to helping you.

    Daryn
    Rank Math free

    Reconnecting worked. Thank you.

    I have one last question. Can Rank Math PRO replace any SEO Agency? In other words, could I increase my keyword rankings to page 1 and increase my traffic, only using Rank Math PRO?

    Prabhat
    Rank Math agency

    Hello,

    Ranking on Google depends on many factors. Here are some of the factors Google considers when ranking you: https://backlinko.com/google-ranking-factors

    Rank Math PRO can help you fully SEO optimize the on-page SEO of your website, which is one of the most important ranking factors.

    So, to answer your question, along with working on the on-page optimizations with Rank Math PRO, if you’ll also work on the points mentioned in the above article, you will increase your chances of getting ranked higher and easily replace an SEO agency with Rank Math PRO: https://moz.com/learn/seo/off-site-seo

    Hope this helps.

    Thank you.

    Daryn
    Rank Math free

    Can you recommend a Rank Math PRO Expert who can fix my site to 100% score and posts for Rank Math and handle all my SEO using Rank Math?

    Prabhat
    Rank Math agency

    Hello,

    Sorry to disappoint you but unfortunately, we do not have anyone to suggest.

    If you do not want to perform the optimizations yourself, you can contact an SEO professional/expert that matches your requirements.

    Hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Credits Disappeared’ is closed to new replies.