Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
I logged in to your website and checked the settings.
The updateMeta route is returning a 403 error:
(Check screenshot in the sensitive data section)
Please whitelist this route:
/wp-json/rankmath/v1/updateMeta
Whitelisting the route should fix the issue.
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/#firewall
I hope this helps. Looking forward to helping you.
wordfence is deactivated, the issue disappears when I deactivate w3 total cache
cloudflare page rules
*hakin9.org/wp-json/rankmath/v1/updateMeta*
Disable Security
Can you check why its not working?
Hello,
I logged in to your website and checked again.
The issue is now fixed.
Check the screencast in the sensitive data section.
Please check and let us know if you have any questions.
We are here to assist you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
