Hello,
Thank you for contacting the support.
The Business subscription of Rank Math supports up to 100 (200 during current offers) client and personal websites.
If you’re asking about the number of users who can access the admin area of the Rank Math Business account, then the subscription is created and operated under a single email address and username. So, to give others access to the admin area, you’ll have to share the credentials.
Hope this helps.
Thank you.
Hi,
Also we need to know we have more than 8 users to use different projects at a time so we can use same time multiple user at a time rank math right?
Also please share your India office communication number and person name so we can connect and buy the same after clarify all doubts.
Regards!
Tushar
Story Webnet Services
Mob.: 9619777590
Hello,
Yes, multiple users can use the same account from multiple devices/locations.
Sorry to disappoint you but as we have a globally distributed team, calls or personal communications are beyond the scope of our support.
With that being said, you can always get in touch with us through the support forums and we would be more than happy to assist you.
You can also connect with us at the email address s******@r***********.
Hope this helps.
Thank you.
Hello,
We trying to purchase Rank Math Business Pro Subscription Plan but facing Transaction Failure once trying to Pay through our Citi Bank Credit Card please go through the attached screenshot for your reference regarding the issue.
Below Message Indicate:
We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.
Please help so we can purchase business plan immediately.
Regards!
Tushar
Story Webnet Services
Mob.: 9619777590
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using a different credit card instead.
You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.
Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
Please let us know how that goes.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
