Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Please check if you are using a Firewall, as it may prevent saving the changes.
If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
Whitelisting the route should fix the issue.
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/#firewall
I hope this helps. Looking forward to helping you.
how can i whitelist on my firewall for (wordfence plugin) ans All In One WordPress Security and Firewall Plugin
only i see whitelist for IP login
how can i find my whitelist on my firewall plugins such as (wordfence plugin) and (All In One WordPress Security and Firewall Plugin).
only i see whitelist for IP login. please explain in steps
Hello,
You can follow this guide to whitelist the routes in Wordfence:
https://rankmath.com/kb/whitelist-rank-math-in-wordfence/
However, are you using the Easy Table of Contents plugin? There was an issue in their previous update that was causing the conflicts on the sites. They released an update with a fix. Please update the plugin and check again.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
