Sitemap problem

#386811
  • Resolved Máté Hegedűs
    Rank Math free

    Hello!

    My problem is the generated sitemap not updated when new posts generated. Our website now have 83000 posts. This problem started after 50000 post. If i manually regenerate the sitemap it contains the new pages but after this the problem start again and not work dinamicly. How can i solve this problem and make itt work automatly when new post created? We now use free version but if this function work on pro version we will buy it but first i have to know. Thanks for help!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Can you please follow these steps?
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    That should fix the issue. Please let me know if that does not. We are here to assist.

    Hello! I did everything, after that it was good for a week and after that its not working again. Any other idea for solve the problem? Thanks!

    Anas
    Rank Math business

    Hello,

    Can you please confirm if you have followed step 2 from my previous reply?

    If you haven’t, please follow the steps in the guide and exclude the sitemaps from caching.

    If the issue persists, please add this filter to your website:

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
    

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Let us know how it goes.

    We are here to assist you.

    Yes i did this and everything else but its still not working

    Anas
    Rank Math business

    Hello,

    We might need to take a closer look at the settings.

    Please share some of the URLs that are not added to the sitemap.

    Then, edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Sitemap problem’ is closed to new replies.