Cant find my pro subscription

#386230
  • Resolved Amy Regeti

    3 years, 10 months ago

    Rank Math free

    Hi,

    I paid for a pro subscription it appears to be having an issue with my email address. In WordPress plugins its not updating, however the plugin says that its a pro version. Need help figuring this out.

Viewing 1 replies (of 1 total)
  • Prabhat

    3 years, 10 months ago

    Rank Math agency

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    Thank you.

    RankBot

    3 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Cant find my pro subscription’ is closed to new replies.