Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please share the affected URL so we can check? Also, are you using a page builder or adding the content using shortcode?
Meanwhile, the video/image should be added to your content directly to detect it on your site:
https://rankmath.com/kb/how-to-use-content-ai/#num-6-5-media-count
Looking forward to helping you.
Thank you.
Hello,
There is no issue. I just need to get the exact instructions on how to add a video to an article’s text to up the SEO within Content AI.
Can I just add the link to the video (YouTube or other platform)?
My Virtual services page and my Social media management page both have the video embedded yet Rankmath is not picking it up. Link below:
https://provirbuserv.com
Hello,
I can check that you are using Divi on your site. Please check the page in the Visual Builder of Divi and ContentAI should be able to detect the video.
Let us know if the issue persists in the Visual Builder. Looking forward to helping you.
Thanks.
How do I add an image I saved on my desktop here? On my one draft it shows there are 3/1 H3 tags but I can’t find any one of them.
I write articles but keep them as drafts and I don’t use the Divi builder for these. I use the default editor as it needs no design. Only text and image content, mostly.
Hello,
You can use https://imgbb.com/ to share the screenshots. Also, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins and the URL of an affected post with the heading count in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I logged into your website’s admin area but was unable to replicate the issue. The videos are getting detected properly.
Please have a look at the screencast in the sensitive data section of this ticket.
If you’re unable to replicate this on your end, please clear your website and browser’s cache and see if that helps.
Let us know how that goes.
Thank you.
Hello,
Thanks, I have seen that about the videos. Were you able to find the H3 tags within the default editor? On my one draft, it shows there are 3/1 H3 tags but I can’t find any one of them.
Hello,
We apologize for the delay in response.
Can you please share the draft page you are working with so we can also check it from our end?
Looking forward to helping you on this one.
Hello,
The draft title is: “The Convenient #1 Guide to Non-Fungible Tokens or NFTs: What They Are, Why You Should Care, How To Use Them, and How to trade them.”
Hello,
I checked that post and you currently have 3 H3’s added in the FAQs section of the post. This is where our Content AI was able to detect the H3.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Ok thanks, but how do I change the tag to paragraph then? The FAQ was generated by RankMath, yet I cannot seem to change the H tag size or just to paragraph.
Hello,
If the FAQ items are added via Rank Math blocks, you can simply change them in the block settings. Please refer to my screenshot below for reference:
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
