Please cancel & refund my subscription

#383215
  • Resolved David

    3 years, 10 months ago

    Rank Math free

    Hello,

    I would like to ask for a refund of the subscription purchased yesterday (username david-0243).

    I was told by me colleagues from the tech team that unbeknownst to me, they also purchased the same subscription a few weeks ago. We only need one, not two of them, hence my request.

    Sorry for the trouble and thanks for your help.

    Best regards,

    David

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    3 years, 10 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    Hope this helps. Let us know if you need any other assistance.

Viewing 1 replies (of 1 total)

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