redirect is not working

#382758

Resolved Stacie
3 years, 10 months ago

Rank Math free

There’s a product in WooCommerce that has been saved as a draft. The URL is https://unleashedcoffee.com/?post_type=product&p=28. I’ve set up a redirect to point that URL to https://unleashedcoffee.com/shop. However, it keeps returning a 404 error instead of redirecting to the Shop page. What am I doing wrong?

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Reinelle
3 years, 10 months ago

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

Unfortunately, the Rank Math Redirection module doesn’t support yet redirecting URLs with query parameters like the link you have provided.

In the meantime, you may need to use .htaccess redirects or a separate plugin that allows this.

I hope that helps.

Thank you.

RankBot
3 years, 9 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘redirect is not working’ is closed to new replies.