plugin conflict

#382107

Resolved Rhys Morton-Ross
3 years, 10 months ago

Rank Math free

Hi Rankmath,

I have identified a conflict which is causing an issue on my site. Initially I thought it was an elementor issue but have identified the cause with your seo plugin. (which I love by the way)

When a page loads a box appears for a brief moment in the header. I went through the usual elimination process of deactivating plugins and it only occures when Rank Math SEO is activated.

Here is a loom to demonstrate the issue: https://www.loom.com/share/fa46f54470834e43956aabb867294f2e

Any help is resolving this issue would be great as I do not want to change seo plugin.

All the best

Rhys Morton-Ross

Viewing 3 replies - 1 through 3 (of 3 total)

Reinelle
3 years, 10 months ago

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

From your screencast, it seems that it is the Analytics Stats bar displayed on the front end (logged-in users). To hide it temporarily or remove it permanently, you can follow the steps in this link:
https://rankmath.com/kb/analytics-stats-bar/#hide-stats-bar

Since the panel is quickly getting removed on your site, please try disabling this option:
https://rankmath.com/kb/analytics-stats-bar/#num-2-2-enable-stats

Let us know how this goes.

Thank you.

Rhys Morton-Ross
3 years, 10 months ago

Rank Math free

Hi Reinelle,

Thanks for the instruction and the simple solution to this. Was not aware I just had to disable front end status bar.

Thanks for your help – issue resolved.

Rhys

Reinelle
3 years, 10 months ago

Hello,

We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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