I have the issue of
1) multiple meta descriptions
2) the descriptions are showing different (the descriptions shown at rank math SEO is correct )
3) no keywords were found
i checked with the rank watch meta tag analyzer
please support me to fix these issues at your earliest
thanking you
Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
I can confirm that there are 2 meta descriptions being added to your website. Rank Math only adds 1 meta description so the other duplicated meta could be coming from another plugin or your currently active theme. To determine that, please follow this troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how that goes. Looking forward to helping you on this one.
Dear sir
Thanks for your support, as per your suggestions, I tried by using the health check plugin, but still, I couldn’t find a solutions sir, send me other methods to fix this issue sir
please do needful sir
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Dear sir
As per your suggestions, i added a temporary login plugin , i added
please log in to my website and please fix the problem of multiple description.
thanks and doing needful
my domain
https://learn4earnmoney.com
Hello,
Thank you for your patience as we look into the duplicate meta descriptions on your website.
Please may you go one step further and share the temporary login URL in the sensitive data area. Screenshot:
Looking forward to helping you.
dear sir ,
Thanks for your response , as per your suggestions i already added temporary login plugin ,in my plugin dashboard ,
Now , how to use it and share you the Temporarty login details
please guide me as a screenshot
so that i can share you the temporary login to my website
thanks and doing needful sir
Hello,
You’ll need to create a new user in that plugin. When you’ll create the user, you’ll get a login link. You can add that login link in the sensitive data section of this ticket so that we can investigate further. Here’s a guide that you can have a look at for a complete reference: https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/
Alternatively, you can simply create a new admin user account and share its username and password in the sensitive data section and when the ticket would be resolved, you can delete that user account.
We’re looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
