Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
For initial troubleshooting, please make sure that your sitemap is not getting cached. Please follow these steps:
1. Ensure you’re using the latest version of your plugins/theme including the Rank Math plugin.
2. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/xXXhDt
3. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
If the issue still persists, please also share the sitemap link here so we can check it as well.
Let us know how this goes.
Thank you.
I have followed the instructions but the issue still persists. Please check the General sitemap link for better understanding https://istudywise.com/sitemap_index.xml
Hello,
The sitemap is loading fine on ?sitemap=1
This means that the redirection in the server configuration is not correctly set up and you need to update it with the following: https://rankmath.com/kb/fix-sitemap-issues/#apache-error
After adding that, the redirection should work correctly and the sitemap will load on the expected URL.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
