keywords not saving on my posts

#379263
  • Resolved Kori

    3 years, 10 months ago

    Rank Math free

    I have not been able to save any keywords on rank math for a couple weeks. Previously it was quite easy, but currently any keyword and score is erased after the post is updated.

    I have updated everything, cleared cache and tried few different things to try to fix this issue but still it remains.

    Please help me with some detailed instructions on how to fix this problem.

    thanks,

    Kori

Viewing 1 replies (of 1 total)
  • Anas

    3 years, 10 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please check if you are using a Firewall, as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:
    /wp-json/rankmath/v1/updateMeta

    Whitelisting the route should fix the issue.

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    I hope this helps. Looking forward to helping you.

    RankBot

    3 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘keywords not saving on my posts’ is closed to new replies.