Lack of Analytics Reporting

#378548
  • Resolved Brandon Granucci
    Rank Math free

    Hello, I am contacting support in regards to the analytics module. Ever since March 18, all of the number tracking in the analytics module from search impressions and keywords went to zero. The search impressions used to be in the 100’s since January and there were about 20 keywords. Could you guys let me know if this is some strange RankMath error? I understand that the search impressions are capable of going to zero but the keywords should not be going to zero since they were never removed. Thank you so much for all your help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.

    1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
    2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
    3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
    4. Once the process is complete. Please recheck the Analytics page.

    We really look forward to helping you.

    Thank you.

    Hello Anas, thanks so much for your help and detailed instructions! After following exactly what you said the analytics reporting is working again. I really appreciate the help!

    Anas
    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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