sitemap issue

#378121
  • Resolved William Parkin

    3 years, 10 months ago

    Rank Math free

    Hi,

    I am having an issue with google search console submitting my sitemap.

    I have validated my sitemap URL and all looks good. However when I try to submit the sitemap to google search console it has an unable to fetch error and the page fetch status is Failed: Blocked due to access forbidden (403)

    Can you help me identify what is causing this issue please?

    kind regards

    Anthony

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  • Anas

    3 years, 10 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Can you please share the sitemap URL in the sensitive data section of this ticket?

    Also, can you please follow these steps and see if that fixes the issue?
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. Clear the website cache and resubmit the sitemap in the Search Console.

    Looking forward to helping you.

    RankBot

    3 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘sitemap issue’ is closed to new replies.