I can´t create issues from my pro account

#376846
  • Resolved María Natividad

    2 years, 9 months ago

    Rank Math pro

    Hi Team
    I try to create a issue from my pro account and I can’t, and I try to see the open issues that I have and I can’t could you check please. I added in the sensitive data my Key

    thanks
    Iván

Viewing 3 replies - 1 through 3 (of 3 total)
  • Miguel

    2 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Your subscription was downgraded to the Free subscription because the payment for the renewal of the PRO subscription didn’t go through.

    ​​​​​​​Hope this helps clarify your doubts.

    Don’t hesitate to get in touch if you have any other questions.

    María Natividad

    2 years, 9 months ago

    Rank Math pro

    Thanks for your help

    Princess

    2 years, 9 months ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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