30 day money back guarantee

#376383
  • Resolved Courtney

    3 years, 11 months ago

    Rank Math free

    Hello,

    I didn’t realize that I had to have an upgraded wordpress account to add a new plug in. Therefore I am not able to use the Rank Math plugin I just purchased. How do I get my 30 day money back guaranteed?

    So sorry for the mistake on my end.

    Thank you.

    Account name: courtney-6137

    Invoice: RANKMATH220413-7704-64326

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    3 years, 11 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.

    Hope this helps.

Viewing 1 replies (of 1 total)

The ticket ‘30 day money back guarantee’ is closed to new replies.