Redirection isn’t going well.

#376079
  • Resolved Sybil Yu
    Rank Math free

    Good afternoon,
    I Find redirection can’t going well. After I finished the data and click the blue button, it turns to white page.Then I asked Bhanu help. He Suggest to re-create the missing database. It did show the list about the old URL to new URL. But I see the front page..the URL didn’t change to new one. It still keep the old one.please help me to solve it, thanks a lot.

    sybil

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    I tried to log in to your website but the login link is not working.

    Please check and provide an updated login link so we can check.

    We look forward to helping you.

    Hi,Anas:

    Do you mean the WP Temporary Login? That just copy the link to login in. I just test and login in, it can use. …

    Since you mention it,I use another mail to set up the link that you can try.
    [Moved to Sensitive Data]

    Hope you can get in to.Thanks for help.

    Prabhat
    Rank Math agency

    Hello,

    I logged into your website’s admin area and found that the URL that you’re trying to redirect contains query strings/parameters (characters after ?). You can have a look at the screenshot in the sensitive data section of this ticket for a quick reference.

    Unfortunately, we do not support redirections with query strings/parameters. This is something that we plan to implement in our future updates.

    If you have to redirect URLs with query strings, you may use htaccess redirections or another redirections plugin that supports that feature.

    Here’s a guide that you can follow to create htaccess redirections:
    https://help.dreamhost.com/hc/en-us/articles/215747748-How-can-I-redirect-and-rewrite-my-URLs-with-an-htaccess-file-

    Hope this helps.

    Thank you.

    Hello, Prabhat:
    Thanks for your information. I’ll try.

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Redirection isn’t going well.’ is closed to new replies.