RankMath Pro 3.0.10.1 no report

#373090
  • Resolved Minh Hoàng Lê

    2 years, 9 months ago

    Rank Math free

    I updated Rankmath Pro 3.0.10.1, I went to Rank Math > General Settings > Analytics.
    I enabled the Frontend Stats Bar button and saved it.

    then I refreshed the page, but I still don’t see the Analytics button is blue and the list of posts doesn’t show any reports either. What can I do? Please help me!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Reinelle

    2 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    Thank you.

    Minh Hoàng Lê

    2 years, 9 months ago

    Rank Math free

    The hosting provider bought Rankmath and shared with me the right to use Rankmath Pro. So I don’t have a receipt.
    However, I see Rankmath 3.0.10 reports showing up on posts.
    Thank you for responding!

    Jeremy

    2 years, 9 months ago

    Hello,

    You would need to ask your “hosting provider” who handles the PRO plugin and reconnect the correct Rank Math account to your website.

    Please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect the paid Rank Math account.

    See if this fixes the stats bar issue.

    Looking forward to helping you.

    Minh Hoàng Lê

    2 years, 9 months ago

    Rank Math free

    I did as you instructed and it worked, thank you for your support

    Reinelle

    2 years, 9 months ago

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘RankMath Pro 3.0.10.1 no report’ is closed to new replies.