Elementor error

#371159
  • Resolved Babrikov
    Rank Math free

    Hello,

    I have the problem, after the last update from Rank Math (i updated only Rank Math), i cant update my pages with elementor.

Viewing 7 replies - 1 through 7 (of 7 total)
  • I checked again, the problem is from instant index plugin

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Can you please ensure that you are using the latest version of Rank Math, Instant Indexing, and Elementor?

    If that doesn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you so much for sharing the login information for us to debug the issue.

    I was able to replicate the issue. Allow me to share this with our developers to further investigate this. We should get back to you with a solution shortly.

    We appreciate your time and patience on this one. Thank you.

    Hello,

    This error usually occurs when there’s an issue with the OAuth token that is being used for the Google Indexing API.

    Please go through the following article and create a setup of the plugin again from scratch without missing any of the options in the written tutorial: https://rankmath.com/blog/google-indexing-api/

    Hope this helps solve your issues.

    Don’t hesitate to get in touch if you have any other questions.

    Thank you very much, everything is working 🙂 You are the best ! ❤️❤️

    Hello,

    I am happy it helped you resolve the issue. Do you have any other questions or do you want us to mark this as solved?

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Elementor error’ is closed to new replies.