Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve checked the error message you have shared, but they seem to be coming from Yoast and LightSpeed.
Could you please check your Google Search Console’s coverage section to determine the reason why your site got deindexed? You can upload screenshots using this tool and share them here so we can check.
Looking forward to helping you.
Thank you.
Hello,
Since you just migrated from a different SEO plugin, I suggest you give it some time for your rankings to recover.
I checked your website and seems to be configured well and you have a very good SEO score when tested in our SEO Analyzer tool: https://rankmath.com/tools/seo-analyzer/
I also checked the screenshot you shared and I saw some errors and excluded pages. Please share a sample URL from those errors so we can further check why these pages are not indexed by Google.
Looking forward to helping you on this one.
Hello,
Thank you for providing the affected URLs.
We would like to further debug the issue, however, it seems that you are using Yoast sitemap. Can you please verify?
Some of the issues in your GSC might be a sitemap-related issue, however, I would suggest checking this one with Yoast instead since the sitemap is generated by them.
Looking forward to helping you on this one.
please check now, its have rankmath sitemap
Hello,
Thank you for your patience.
I’ve checked the crawled date in your screenshots, and they seem to be outdated.
Please revalidate those errors in your Google Search Console account and give Google some time to recrawl your site.
Once they are validated, let us know the latest issues so we can investigate them further.
Thank you.
Maybe you didn’t even read what was matter😏. im not asking about search console, simply why rankmath error log have these errors?
Hello,
I checked your sitemap page but I wasn’t able to see any error messages. Can you please let us know the steps to produce these errors?
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
sent please check
Hello,
The affected URL that is shown on GSC report isn’t listed on your sitemap.
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
3. After that, remove all your sitemaps from your GSC and resubmit only the primary sitemap (sitemap_index.xml).
See if this resolves the errors on the GSC report.
Let us know how that goes. Looking forward to helping you.
Now there is lots of issues😏…
1. All sitemaps are showing incorrect url counts
2. After 24h Even News sitemap is not going to update its have old url
3. Total discover url is more than my total web urls😂 how can this is possible…on my website total web stories and pages url count is 860 but discovered url is 1196😳
4. Almost 5 to 7 days everything is same, i never said search console is showing errors then why your experts are investigating and what😏?
Everyone is just wasting my time. Even one expert( According to You) was checking old Screenshot which was asked from here😔
Hello,
Thank you for your patience as we look into your error log, sitemap and indexing issues.
1. All sitemaps are showing incorrect url counts
I checked your sitemaps and they have 860 web stories and 6 pages. The news sitemap count varies from day to day as posts are only kept in the news sitemap for 48 hours.
2. After 24h Even News sitemap is not going to update its have old url
If your news sitemap is not being updated frequently enough, it could be due to caching. Please follow our guide to exclude sitemaps from cache: https://rankmath.com/kb/exclude-sitemaps-from-caching/
3. Total discover url is more than my total web urls😂 how can this is possible…on my website total web stories and pages url count is 860 but discovered url is 1196😳
Discovered URLs may included category, tag and other taxonomy pages, normal pages like “About us”, “Contact us” and old/deleted URLs that have not been recrawled. So, the total number of discovered URLs might be higher than the actual URL.
4. Almost 5 to 7 days everything is same, i never said search console is showing errors then why your experts are investigating and what😏?
We addressed your question about an error in your WordPress logs in the first reply. The error in the screenshot you shared (https://ibb.co/VLXwSTd) seems to be from Litespeed cache or Yoast. Please copy the contents of the error long and save it to Notepad as a .txt file, then share the file using a tool like http://wetransfer.com/.
Looking forward to helping you.
i am not going to use Rankmath anymore so i want refund☺️. Thanks
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.
Of course, we’re very sorry to see you go.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
