I can not see my subscription

#370522
Viewing 1 replies (of 1 total)
  • Jeremy

    3 years, 7 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    I can confirm that you have a PRO subscription in your Rank Math account.

    Please ensure that you have installed the Rank Math PRO plugin to your site as you would need that together with the Free version.

    Also, please ensure that both plugins are in their latest build.

    After that, please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your paid Rank Math account again.
    disconnect account
    connect account

    Let us know how that goes. Looking forward to helping you on this one.

    RankBot

    3 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I can not see my subscription’ is closed to new replies.