Does not save Focus Keyword with the Author profile - Support

Resolved Juan Aurelio Pecino Chacón
3 years, 8 months ago

Rank Math free

Good Morning
I have a wordpress with its rank math plugin that works very well for me, but I have this problem:

If I work with an administrator profile, when I write the Focus Keyword and Description and then click on update the post, the extract saves the keyword and Description, but in the same wordpress if I do this same operation with an Author profile, it does not save the Description and not the Focus Keyword.

Viewing 3 replies - 1 through 3 (of 3 total)

Anas
3 years, 8 months ago

Rank Math business

Hello,

Thank you for contacting Rank Math, and sorry for any inconvenience caused.

Please check if you are using a Firewall, as it may prevent saving the changes.

If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta

Whitelisting the route should fix the issue.

You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/#firewall

I hope this helps. Looking forward to helping you.

Juan Aurelio Pecino Chacón
3 years, 8 months ago

Rank Math free

Thank you for your responses.
I tell him:
1) In wordpress I have a firewall (wordfense) and the insert line asks me for a parameter, which one do I put?
https://huelvaya.es/wp-content/uploads/2022/03/firewallwordpress.jpg

2) This domain is also in Cloudflare, but its free mode only allows me 3 rules, would it work like this?
https://huelvaya.es/wp-content/uploads/2022/03/firewallwordpress.jpg

Anas
3 years, 8 months ago

Rank Math business

Hello,

The image links that you shared are redirecting to the homepage.

Please share screenshots using https://imgbb.com/

However, you can refer to this guide to whitelist in Wordfence:
https://rankmath.com/kb/whitelist-rank-math-in-wordfence/

For Cloudflare, you need to add this page rule: *example.com/wp-json/rankmath/v1/updateMeta*
https://rankmath.com/kb/meta-data-not-saving/#whitelist-rankmath-cloudflare

Hope that helps.

Thank you.

RankBot
3 years, 7 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Does not save Focus Keyword with the Author profile’ is closed to new replies.