Sitemap excluding page

#365117
Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    3 years, 8 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    For initial troubleshooting, please check this link for the common reasons why a URL is not included in your sitemap:
    https://rankmath.com/kb/url-not-in-sitemap/

    I hope that helps.

    Thank you.

    Alexander Lindley

    3 years, 8 months ago

    Rank Math free

    Thank you for your reply. I worked through all of the reasons in the article you sent and found no issue. No pages are set to be excluded from the sitemap, the page is set to index, etc. Do you have any further ideas as to why this page may be missing from the sitemap? Thank you!

    Reinelle

    3 years, 8 months ago

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    RankBot

    3 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Sitemap excluding page’ is closed to new replies.