Image SEO not working

#357055
  • Resolved Nate Alex

    3 years, 9 months ago

    Rank Math free

    Hi,

    I’m a solutions architect for a digital agency. We’re currently partnered with a client who is using your services on their WordPress site that we built.

    I’m reaching out because there is something preventing the Image SEO feature from enabling. I’ve tried looking for something on the server side that could potentially be blocking the feature with no success. I’ve tried various things that I’ve seen online like specifying the exact routes that need to be enabled. This also hasn’t been working. Could you provide any insight into this?

    Thanks,
    Nate

Viewing 1 replies (of 1 total)
  • Jeremy

    3 years, 9 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Could you please specify which part or area of the SEO settings is not working as intended? You may share some screenshots, upload them to this handy tool https://imgbb.com/ and share the URL here.

    Also, you may share some error logs with us.

    Having an error log will help us determine why you can’t activate the PRO plugin.

    You can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

    Looking forward to helping you on this one.

    RankBot

    3 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Image SEO not working’ is closed to new replies.