Hello,
Thank you for contacting the support and we regret the inconvenience caused.
We checked and you have 5 Content AI credits in your account, which is provided under the free version of Rank Math.
Please follow this guide to reconnect the website to your account and see if that fixes the issue: https://rankmath.com/kb/website-not-shown-in-account/
Please let us know how that goes.
Thank you.
I did as mentioned in the article, now it shows I have zero credits left.🙃 Now what should I do?
Hello,
I checked again and now the credits have exceeded the total credits limit.
Please allow me to forward this to our dev team for further investigation.
We will get back to you shortly.
Thank you.
Sure, waiting for the credits to work properly 🙂
Hello,
We checked and you used the 5 credits, that comes with the free version of Rank Math, in December 2021.
You were then given 1 month’s free subscription to Rank Math PRO, which comes with 15 Content AI credits, out of which you used 2 credits and thus it was earlier showing as 13 credits in your account.
After 1 month, the PRO subscription expired and so did the PRO credits. This is the reason why it is now shown as 0 credits.
If you wish, you can purchase more credits from this page:
https://rankmath.com/content-ai/#first-pricing-table
Hope this helps clarify the situation.
Thank you.
So, is there any way I get Free credits like in next month or something?
Hello,
Sorry but the 5 free credits given to the Free users don’t renew and it is one-time use only. If you wish to further make use of our Content AI feature, you would need to purchase the AI credits separately.
Hope this helps you with your concern.
Looking forward to helping you.
