HomePage section

#35306
  • Resolved Chris Connolly

    4 years, 9 months ago

    Rank Math free

    For some reason the tab or area to modify Homepage Meta doesn’t show up anywhere.

    I can send you a screen shot if needed – don’t know how to attach it here though!

Viewing 10 replies - 1 through 10 (of 10 total)
  • Michael Davis

    4 years, 9 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    If your site settings are set to the blog page appearing as the Homepage, then you can find the Homepage SEO settings by navigating to Rank Math > Titles & Meta > Homepage as shown below:
    Screenshot

    Looking forward to helping you. Thank you.

    ​​​​​​

    Chris Connolly

    4 years, 9 months ago

    Rank Math free

    I’m aware of where the tab is supposed to be and the various ways to access that tab including using the search field at the top of the Rankmath screen – the home page tab simply doesn’t show up.

    I can send you a screen shot if you want one (or give you access to my site if need be).

    Michael Davis

    4 years, 9 months ago

    Rank Math pro

    Hello,

    Thanks for the reply.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Chris Connolly

    4 years, 9 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Chris Connolly

    4 years, 9 months ago

    Rank Math free

    Done – you should now have access.

    Michael Davis

    4 years, 9 months ago

    Rank Math pro

    Hi Chris,

    Thanks for the access.

    This seems to be working as expected for me. Here is a screenshot:
    Screenshot

    Could you please test this from a different browser or an incognito window?

    Let me know how this goes. Thank you.

    Chris Connolly

    4 years, 9 months ago

    Rank Math free

    Not quite sure why you showed me that screen shot – that’s not the problem I think. I can’t get to the tab to modify the homepage information within Rankmath.

    This is what I can’t get access to -> Homepage SEO The homepage option will take you to the homepage options inside Rank Math. Specifically, you’ll reach the Homepage options in the Titles and Meta Settings.

    Michael Davis

    4 years, 9 months ago

    Rank Math pro

    Hi Chris,

    Thanks for the reply.

    I am sorry but I don’t quite follow, could you please share a screenshot via https://snipboard.io/ to illustrate this?

    We are looking forward to helping you. Thank you.

    Chris Connolly

    4 years, 9 months ago

    Rank Math free

    I uninstalled and reinstalled the plugin – that seemed to fix the problem.

    Michael Davis

    4 years, 9 months ago

    Rank Math pro

    HI Chris,

    I am glad that this is now resolved 🙂

    Feel free to contact us should you come across any other problem.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

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