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Hi, i have been using rankmaths plugin for WordPress since December 2019 everything was working fine until two day ago when suddenly all the pages on my site stop working, i contacted my host and they discovered that the plugin that was causing my site not to load is rankmaths plugin, when i deactivated the plugin my site stated working again, the error on my pages was something like the page is not available, because my site was making two many redirect request. please i am really a fan of rankmaths and i want to be able to activate it on my site again. please help resolve this.
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Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
This error suggests that there are some redirections that are redirecting to the same page and thus causing a continuous loop.
I would suggest that you head over to the redirections module and check through the redirections to isolate the one that could be causing the error. If that doesn’t work, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Plugin stops my site from working help’ is closed to new replies.