refresh of analytics in wordpress dashboard

#348927
Viewing 1 replies (of 1 total)
  • Jeremy

    2 years, 10 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Since you are using a Free version of Rank Math, the Analytics frequency of data fetching is every 7 days so the next data fetching should commence around today.

    But as I noticed in your screenshot the action has already been done.

    Please reconnect the Analytics account again, to regenerate a new auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Analytics settings:
    reconnect

    Ensure all permissions are accepted and all checkboxes are ticked: https://rankmath.com/kb/connect-your-google-account/

    After that, please follow this guide again: https://rankmath.com/kb/delete-old-analytics-data/

    This may take a couple of minutes to fetch the data from Google.

    If the issue persists, please do let us know and we will troubleshoot this for you.

    RankBot

    2 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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