Unable to activate Rank Math Plugin

#348290
  • Resolved Abdul Khaliq

    4 years, 1 month ago

    Rank Math free

    All the plugins and content of the whole website are working fine and I’m able to directly install/upload and activate new plugins from WordPress Dashboard.

    When I try to install Rank Math Plugin from WP Plugin Directory, It installed but when I try to activate it, the WordPress error screen appears to say, “There is a critical error on this website”.
    After that, I become unable to access the website.

    And when I delete the plugin directory of Rank Math from File Manager > WP-Content/Plugins/SEO-By-Rank-Math, all become fine again.

    Conclusion

    Rank Math Plugin doesn’t work.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Miguel

    4 years, 1 month ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    When a critical error happens you should also receive an email with information on the error and a log should be there as well.

    Could you please share that error log so we can advise further on how to proceed to activate the plugin?

    Looking forward to hearing back from you.​​​​​

    Mark Garland

    4 years ago

    Rank Math free

    I to am unable to activate rankmath pro version?

    Jeremy

    4 years ago

    Hello @mark38,

    Thank you for reaching out to us.

    Can you please share the error log with us?

    Having an error log will help us determine why you can’t activate the PRO plugin.

    You can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

    We really look forward to helping you.

    papai digital

    3 years, 5 months ago

    Rank Math free

    Unable to activate Rank Math Plugin

    Jaideep Asrani

    3 years, 5 months ago

    Hello @papaidigital,

    Thank you for contacting the support.

    Can you please confirm if you are getting any errors while trying to activate the plugin? Please also make sure that you are using PHP 7.4 or higher on your site.

    Looking forward to helping you.

Viewing 5 replies - 1 through 5 (of 5 total)

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